Start small. Prove it. Then build.
Every engagement starts with a question about your business. The steps below are how we earn the right to build.
Design your data workshop
A day that gives your data a design. You leave with a one-page signal map, a prioritised list of joins and gaps, and a recommendation on whether a diagnostic is worth it.
What happens on the day →Latent Base Diagnostic
Proof on your own data: whether your customer signals join across divisions, a day-five cohort truth funnel, segments, and a clear go or no-go before any platform decision.
Your tenancy. Your data. We build the engine.
Snowflake as the data plane, an agent layer on top, hosted in Australia. Patterns we have built: AI concierge and voice for multi-site operators, intelligence nodes with a 6am brief, retrieval for frontline workforces, national data-collection platforms, research and knowledge-sharing platforms for government and health.
How we build on Snowflake →Silk+
Keep it secure, keep it moving. Support plans with service levels, security patching and ongoing evolution, all with Australian data sovereignty.
One day. Your people, our method, a design for your data.
You bring the people who hold a piece of the customer. We bring the designers and a data architect. Fixed fee, and you leave with something you can act on the next morning.
The signals you hold, and who holds them.
Stores, online, loyalty, franchisees, service, finance. We map every place a customer leaves a trace.
The joins, the gaps, the first three wins.
Where one person shows up as several records, and what it would take to prove it.
Three things, on one page.
A signal map. A prioritised list of joins and gaps. A plain recommendation on whether a diagnostic is worth it.
Who should be in the room
Six to ten people. Whoever owns the customer, whoever owns marketing, whoever owns the data, and one voice from a store, a franchise or the front line.
Who runs it
dptr's designers, with a data architect in the room. The people who run the day are the people who would build what comes next.